1. Crossmember's Avatar
    I have a Q5 from eBay but when I put in a local sim card, I get no service and I get "The device is MEP locked. Contact your service provider". I have no clue as to which network it's locked to but would surely appreciate any help on what to do.
    02-05-18 06:29 PM
  2. Bla1ze's Avatar
    Does it say there's any tries left to enter the MEP unlock code?
    02-05-18 07:19 PM
  3. Crossmember's Avatar
    No sign of any tries. I simply go to System Settings > Network Connections > Mobile Network. There's an exclamation mark in a triangle and text saying it's MEP locked.
    02-06-18 12:31 PM
  4. Denise in Los Angeles's Avatar
    Start a dispute with the seller on ebay in the Resolution Center. You have to dispute the sale as "not as described" meaning the seller did not indicate it as MEP locked. Do this as soon as possible.
    02-06-18 02:28 PM

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