08-01-19 07:06 AM
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  1. biphin5's Avatar
    biphin5
    I have initiate the wipe out process but it stuck t 98%
    07-31-19 08:12 AM
  2. Bla1ze's Avatar
    Bla1ze
    CB OG
    Originally Posted by biphin5
    I have initiate the wipe out process but it stuck t 98%
    Just unplug and reboot it. It likely finished. Not like you have to worry about losing data, you were wiping it anyway.
    biphin5 and daf2098 like this.
    07-31-19 01:38 PM
  3. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    Yes reboot and see if it finishes... if not use an Autoloader to reinstall the phone.
    07-31-19 01:49 PM
  4. givechanceachance's Avatar
    givechanceachance
    I had a BB phone the Z10 where power went off dring the wiping. I was wiping it with intention to give it to my friends son. I considered it 'Bricked!'
    07-31-19 01:51 PM
  5. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    Originally Posted by givechanceachance
    I had a BB phone the Z10 where power went off dring the wiping. I was wiping it with intention to give it to my friends son. I considered it 'Bricked!'
    It's tough to "brick" a BB10 phone.

    Autoloader has brought my Z10 back from a few failed installation or the BB Boot Error.
    givechanceachance likes this.
    07-31-19 02:02 PM
  6. givechanceachance's Avatar
    givechanceachance
    Originally Posted by Dunt Dunt Dunt
    It's tough to "brick" a BB10 phone.

    Autoloader has brought my Z10 back from a few failed installation or the BB Boot Error.
    Now I know and will be calling my friend soon to tell him he can get it working this way.
    07-31-19 02:08 PM
  7. biphin5's Avatar
    biphin5
    Originally Posted by Bla1ze
    Just unplug and reboot it. It likely finished. Not like you have to worry about losing data, you were wiping it anyway.
    I have turn turn it off and turn on it again and the wipe out started but it is stuck at 93% again
    daf2098 likes this.
    07-31-19 10:24 PM
  8. Bla1ze's Avatar
    Bla1ze
    CB OG
    Originally Posted by biphin5
    I have turn turn it off and turn on it again and the wipe out started but it is stuck at 93% again
    @Dunt Dunt Dunt Already gave you the alternative option. Use an autoloader. - https://mega.nz/#F!ERomDKaT!YYXwe5p2bUlm_4VW5VfTtw Q10 and Q5 are the same software so download the one labeled Q10.
    biphin5 likes this.
    07-31-19 10:26 PM
  9. biphin5's Avatar
    biphin5
    I dont have any bb software on my computer, from my unerstanding I have to connect my device on to my computer and have to click on the above link, is that right ?
    07-31-19 10:41 PM
  10. Bla1ze's Avatar
    Bla1ze
    CB OG
    Originally Posted by biphin5
    I dont have any bb software on my computer, from my unerstanding I have to connect my device on to my computer and have to click on the above link, is that right ?
    1) Download the file
    2) Extract the file
    3) Plug your device into your computer
    4) Run the file you downloaded / extracted
    biphin5 likes this.
    07-31-19 10:49 PM
  11. biphin5's Avatar
    biphin5
    Originally Posted by Bla1ze
    @Dunt Dunt Dunt Already gave you the alternative option. Use an autoloader. - https://mega.nz/#F!ERomDKaT!YYXwe5p2bUlm_4VW5VfTtw Q10 and Q5 are the same software so download the one labeled Q10.
    provisioning failure ,please work with the author of package , error coe 0x80070057
    07-31-19 11:13 PM
  12. Bla1ze's Avatar
    Bla1ze
    CB OG
    Originally Posted by biphin5
    provisioning failure ,please work with the author of package , error coe 0x80070057
    That's a windows issue with a lot of different solutions - https://duckduckgo.com/?q=provisioni...57&t=hp&ia=web

    You can also try downloading the file elsewhere, maybe you got a corrupt download - https://drive.google.com/open?id=11H...845GsPSJGPwWTl
    biphin5 likes this.
    07-31-19 11:18 PM
  13. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    I'm not sure about much with BB10 anymore.... but I think you might need the drivers installed from the BlackBerry software package (Blend or Link).
    08-01-19 07:06 AM
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