1. zhongtiao1's Avatar
    I just got my unlocked Q5 and when I click update in the settings, there is no update available. The blackberry website has a user guide about 10.3.1 on how to use it, not install. I'm still stuck on 10.2

    Posted via CB10
    02-04-16 10:41 AM
  2. paulwallace1234's Avatar
    Damn that's bad, we are on 10.3.2 soon to be 10.3.3, search this forum for Autoloader guide and manually install it
    02-04-16 10:59 AM
  3. zhongtiao1's Avatar
    Damn that's bad, we are on 10.3.2 soon to be 10.3.3, search this forum for Autoloader guide and manually install it
    Wait, which autoloader? Should I do a upgrade directly to 10.3.2? Or should I do a different one?

    Thanks,
    Zhongtiao1

    Posted via CB10
    02-04-16 11:29 AM
  4. thurask's Avatar
    10.3.2.2813 should be your best bet.
    02-04-16 11:45 AM
  5. Johnny Dollar's Avatar
    Wait, which autoloader? Should I do a upgrade directly to 10.3.2? Or should I do a different one?

    Thanks,
    Zhongtiao1

    Posted via CB10
    DO NOT update with 2876 autoloader. Your in for a world of Android hurt. Trust me. Update with 2813 autoloader. Use 10.3.2.2813 autoloader.

    "A cow pie ain't something you bring to the county fair "
    02-04-16 11:48 AM
  6. zhongtiao1's Avatar
    DO NOT update with 2876 autoloader. Your in for a world of Android hurt. Trust me. Update with 2813 autoloader. Use 10.3.2.2813 autoloader.

    "A cow pie ain't something you bring to the county fair "
    Is there a autoloader that is for mac? Or does it only come as an exe file?

    Posted via CB10
    02-06-16 12:13 AM
  7. thurask's Avatar
    Is there a autoloader that is for mac? Or does it only come as an exe file?

    Posted via CB10
    Only .exe.

    You can set up Boot Camp, or if that's not an option, use Sachesi.

    Or, yanno, get a real computer.
    barisxpeace likes this.
    02-06-16 12:17 AM
  8. 1ese's Avatar
    10.3.2.2813 should be your best bet.
    Any advice for version with best call reception? My Q5 phone abilities pretty low, maybe there are some magic radio version or something.
    02-06-16 05:04 AM
  9. Johnny Dollar's Avatar
    Any advice for version with best call reception? My Q5 phone abilities pretty low, maybe there are some magic radio version or something.
    After updating with 2813 autoloader do a security wipe. This makes sure you have a clean copy of the OS. I've been doing this procedure on my Q5 with a number of 10.3.2 versions with zero problems. The HD call quality on my Q5 is excellent. Yours should be too.

    "A cow pie ain't something you bring to the county fair "
    1ese likes this.
    02-06-16 09:53 AM
  10. zhongtiao1's Avatar
    How do I update without an autoloader though (if possible) as the blackberry blog and even the user guide say they have rolled out at least 10.3.1
    02-06-16 02:31 PM
  11. conite's Avatar
    How do I update without an autoloader though (if possible) as the blackberry blog and even the user guide say they have rolled out at least 10.3.1
    You're not going to get your update OTA unless you pop in a SIM from the carrier your device was originally locked to.

    Since your new carrier likely supports a different model variant, you MUST update manually.
    02-06-16 02:59 PM
  12. zhongtiao1's Avatar
    You're not going to get your update OTA unless you pop in a SIM from the carrier your device was originally locked to.

    Since your new carrier likely supports a different model variant, you MUST update manually.
    I got it unlocked which I don't understand why it won't update.

    Posted via CB10
    02-06-16 03:46 PM
  13. thurask's Avatar
    I got it unlocked which I don't understand why it won't update.

    Posted via CB10
    Carrier and device model?
    02-06-16 03:53 PM
  14. zhongtiao1's Avatar
    Carrier and device model?
    Q5, SQR-100-1, T-MOBILE.

    Posted via CB10
    02-06-16 04:08 PM
  15. conite's Avatar
    Q5, SQR-100-1, T-MOBILE.

    Posted via CB10
    TMO's latest OS for the Q5-1 is 10.2.1.2234 (sw 2160).

    If you want 10.3.2, you must do it yourself.
    02-06-16 04:43 PM
  16. zhongtiao1's Avatar
    I updated to 10.3.1 and I love it, thanks for pointing me in the right direction!

    Posted via CB10
    02-06-16 09:10 PM
  17. selectedones01's Avatar
    I can't see my music player and photo in my blackberry Q5 how can I fixed this?

    Posted via CB10
    02-06-16 10:41 PM
  18. selectedones01's Avatar
    my unit SQR100-2 no music app and photo app
    Any word of official 10.3 update?-img_20160207_124352.png
    Any word of official 10.3 update?-img_20160207_124350.png
    Any word of official 10.3 update?-img_20160207_124348.png

    Posted via CB10
    02-06-16 10:45 PM
  19. thurask's Avatar
    Loaded a developer OS, I assume?
    02-06-16 11:31 PM
  20. zhongtiao1's Avatar
    Same problem here. Loaded from the blackberry dev alpha autoloader site

    Posted via CB10
    02-07-16 12:50 AM
  21. thurask's Avatar
    They really should put a neon sign saying "HEY DON'T LOAD THESE" over those...
    paulwallace1234 likes this.
    02-07-16 01:11 AM
  22. paulwallace1234's Avatar
    They really should put a neon sign saying "HEY DON'T LOAD THESE" over those...

    People would still load them then ask BlackBerry why there is a bright sign on their website

    Posted via CB10
    02-07-16 03:11 AM
  23. conite's Avatar
    my unit SQR100-2 no music app and photo app

    Posted via CB10
    Same problem here. Loaded from the blackberry dev alpha autoloader site

    Posted via CB10
    Here is the link to the proper, full, autoloader - from Thurask's archive:

    https://drive.bitcasa.com/send/6tMMp...juaH4HFfUkkeA/
    02-07-16 07:43 AM
  24. zhongtiao1's Avatar
    Here is the link to the proper, full, autoloader - from Thurask's archive:

    https://drive.bitcasa.com/send/6tMMp...juaH4HFfUkkeA/
    That is for the passport

    Posted via CB10
    02-07-16 01:48 PM
  25. thurask's Avatar
    That is for the passport

    Posted via CB10
    All devices, actually. Try scrolling, plus reading the readme.
    tdyhedge likes this.
    02-07-16 01:57 PM
28 12

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