1. pre456's Avatar
    Hello guys I'm trying to setup my work email on the q10. There is no specific it department and we do not have any BES services. I tried to use the simple method with email and password to add an account but it keeps saying email or password is wrong. Don't know what to do tried to use Microsoft exchange with the custom settings info from my outlook on work computer still says server not right.

    I am using outlook Web app (owa.companyname.com/owa) to access it so far but it is very inconvenient.

    Please help out guys!!

    Posted via CB10
    05-08-14 09:45 PM
  2. anon(1852343)'s Avatar
    Who has access to the router?

    Q10 with Telus on
    05-08-14 09:58 PM
  3. twstd.reality's Avatar
    try owa.company.com for the server address and just your username and password. make sure you do not put the @company in your username and pick the microsoft exchange activesync option.
    05-08-14 10:45 PM
  4. blueyestm's Avatar
    you also may need to do domain\username
    05-09-14 06:40 AM
  5. pre456's Avatar
    First thanks a lot guys,

    And I used microsoft active exchange section and then filled in domain (which I'm not entirely sure of, where to pull out from) and then I put in username without @company... and then full email and password.. I just don't know why it keeps saying ur login has changed blah blah..

    I am putting owa.company.com for server

    Posted via CB10
    05-09-14 07:38 AM
  6. ZeroBarrier's Avatar
    Talk to your IT guy, you most likely need a proper domain in your username field, such as my own. My email is @hazelv.com but my username in the username field is LIGHTLV/username.

    Posted via CB10
    05-09-14 01:35 PM

Similar Threads

  1. Camera Button Don't Work on the Right Side
    By Thunderstrom in forum BlackBerry Bold Series
    Replies: 3
    Last Post: 05-10-14, 12:10 PM
  2. BlackBerry Email Service?
    By vincentchandra in forum General BlackBerry News, Discussion & Rumors
    Replies: 13
    Last Post: 05-10-14, 04:07 AM
  3. Viber Voice calls does not work on the 9900
    By Thunderstrom in forum BlackBerry Bold Series
    Replies: 5
    Last Post: 05-09-14, 08:59 PM
  4. ETERNITY WARRIORS 2 working on bb10
    By Jonathan Preziose in forum BlackBerry 10 Apps
    Replies: 1
    Last Post: 05-08-14, 06:45 PM
  5. Gifs not working on the Z30
    By mghollan in forum BlackBerry Z30
    Replies: 1
    Last Post: 05-08-14, 12:44 PM