[paolo73]

Recently I've been experiencing a problem whereby my home wifi (Sky) has been disabling blackberry services on my phone, i.e. the BB logo disappears from the signal bar, so whilst I can browse and receive data like emails and notifications, I can't get BBM's. If I turn wifi off and move to mobile reception (Vodafone), the BB logo comes back, but then eventually goes again after wifi has been turned back on for a while.

Nothing has changed in either my phone (Q10) software, or my wifi setup.

Anyone else experienced this? Any ideas how to fix?

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[zocster]

I had the same problem with my local ISP Vodafone. It took them about 24 hours to fix, now I am a happy camper. Have you spoken to your ISP?

[mpshah]

Try rebooting your router, that might help.

[paolo73]

Thanks guys, will call Sky and try rebooting and hope for the best! Just seems to be such a random issue, can't understand the logic behind it...

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