1. CrackBerry Question's Avatar
    I can see the thumbnails, but when I click them, the picture just goes to a black screen with a square symbol with a flower on it and the video says unsupported media format. How to fix?
    03-23-15 05:46 PM
  2. pkcable's Avatar
    Were you able to resolve this?
    05-04-15 09:02 AM
  3. louzer's Avatar
    I had a similar problem. I resolved it by copying the contents of my card to my laptop, reformatting my card in my phone, then attaching my phone via USB and copying the files back. When I opened my pics app, it took about 5 minutes for the phone to reindex the card and then all was fine.

    Posted by twiddling my thumbs on the mighty Qued! - Channel C003DAB77
    pkcable likes this.
    05-04-15 09:14 AM

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