1. CrackBerry Question's Avatar
    Having an absolute nightmare where my Q10 now starts to reset itself everytime its turned off an don. had a problem with software upgrade but don't know why still happening as I've security wiped the phone several times and so is it a hardware issue?

    my back up restores do not take as phone resets and wipes itself when turned off.

    Need urgent help as no phone!
    03-09-15 05:40 PM
  2. Pdinos3's Avatar
    Having an absolute nightmare where my Q10 now starts to reset itself everytime its turned off an don. had a problem with software upgrade but don't know why still happening as I've security wiped the phone several times and so is it a hardware issue?

    my back up restores do not take as phone resets and wipes itself when turned off.

    Need urgent help as no phone!
    Read the first post here. It will solve your issue:

    http://forums.crackberry.com/showthread.php?t=977265

    Via CB Running  PassportSQW100-1/10.3.1.2480
    03-09-15 05:43 PM

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