1. CrackBerry Question's Avatar
    A friend of mine upgraded his Q10 with an autoloader of 10.3.1.634 he downloaded online....and it didn't display most of the device's core app...including media...been trying to restore factory setting but the phone isn't communicating with my pc...it's not connecting with any usb cable have used...any help will be appreciated...
    04-27-15 02:26 AM
  2. tahabashir1991's Avatar
    A friend of mine upgraded his Q10 with an autoloader of 10.3.1.634 he downloaded online....and it didn't display most of the device's core app...including media...been trying to restore factory setting but the phone isn't communicating with my pc...it's not connecting with any usb cable have used...any help will be appreciated...
    Most probably you have downloaded the beta os.... download 10.3.1.2078 or higher like 2579 autoloader and install

    Posted via CB10
    04-27-15 02:50 AM
  3. somatil's Avatar
    I already downloaded the 10.3.1.2507 version...the problem am having now is that the Q10 phone isn't communicating with my pc....and av tried series of cables....still the same....

    Posted via CB10
    04-27-15 04:37 AM
  4. SPNKr's Avatar
    Try a different USB port I've had to do that on my PC.
    04-28-15 04:26 PM
  5. kjjb0204's Avatar
    Do they have Link installed?
    04-29-15 04:00 PM
  6. ma678's Avatar
    No need to install Link. Make sure you install the driver.

    Posted via CB10 on Q10 10.3.2.500
    04-29-15 05:55 PM

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