My blackberry q10 is not accepting bb id password
hi, i have a blackberry q10 i had blackberry protection on it then for some reasons i deleted my account by login from web browser but after some time phone started to ask for password of my id, then i prompted for forget password but it was not sending me any email so i created a new account with same email id that i used before but still it is not accepting my password. When i type in the password and click on submit so my password vanishes (no message of any error). If i click on forget password so now surprisingly i get an email to change my password but still the issue remains the same.