1. CrackBerry Question's Avatar
    Hi,

    I got my Blackberry Q10 yesterday and while setting it up the screen when extremely bright and the colours faded. I turned it on and off multiple times, incl. battery pulls etc. I have taken pictures and transferred them to a computer and the colours are fine on there. The colour is also fine just after unlocking the phone, but a second after it lights up and fades in colour. While I was setting it up the screen also flickered a couple of times and the pixels didn't seem right. Does anyone know what to do other than to return the phone? I currently live in Africa and the phone was shipped in from the UK so I'd like to avoid that..

    Thank you for your answers!
    09-03-15 11:09 AM
  2. mad_mdx's Avatar
    run the Help app
    Click on the bottom left menu
    Click Testing
    Test your ambient light sensor
  3. dreamz_gaurav's Avatar
    Post a screen shot please.

    Z30 / STA100-2 /10.3.2.2639
    09-03-15 11:11 AM
  4. Sophie Verbis's Avatar
    The screen shots come up with normal colours when I upload them on the computer. It seems to be a problem with the screen?
    09-03-15 11:25 AM
  5. mad_mdx's Avatar
    run the Help app
    Click on the bottom left menu
    Click Testing
    Test your ambient light sensor
    09-03-15 12:01 PM

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