1. uozdemir13's Avatar
    Hello everyone,

    I have a BlackBerry Q10 and it just resets itself. It has happened twice on its own. I just opened the home screen and voila everything was erased (personal data, apps etc.). I re-installed my data and first turned it off. As soon as I turned it on and voila everything was erased again.

    Anyone had this problem before? Or any suggestions?

    FYI by reset I do not mean reboot. I actually mean like a factory reset.

    Many thanks in advance!
    03-08-15 11:22 AM
  2. jaydee5799's Avatar
    03-08-15 11:53 AM
  3. uozdemir13's Avatar
    Yes this was after the 10.3.1 update. Now I'm running

    After reading more I have fixed the blue light error during start up. Many thanks jaydee5799

    However it erased all the data twice on its own (without me turning the device on/off) so hopefully that is fixed as well.
    03-08-15 03:04 PM

Similar Threads

  1. Replies: 4
    Last Post: 04-23-15, 09:59 PM
  2. Verizon BlackBerry Q10
    By TLD1 in forum Buy, Sell, Trade - Sold / Archived
    Replies: 12
    Last Post: 03-10-15, 03:33 PM
  3. How do I enable sound in meetings?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 03-08-15, 11:57 AM
  4. BLOB offers addictively challenging games for you to play - 7000 free copies up for grabs
    By CrackBerry News in forum CrackBerry.com News Discussion & Contests
    Replies: 0
    Last Post: 03-08-15, 10:51 AM
  5. Replies: 2
    Last Post: 03-08-15, 09:43 AM