1. CrackBerry Question's Avatar
    Hi,

    my phone is unusable after the last update OS 10, the problem is that when it restarts, it erases all the data and displays the screen as if it has just updated,

    can you please advise on this issue,

    many thanks in advance.
    07-14-16 09:32 PM
  2. goku_vegeta's Avatar
    Hi,

    my phone is unusable after the last update OS 10, the problem is that when it restarts, it erases all the data and displays the screen as if it has just updated,

    can you please advise on this issue,

    many thanks in advance.
    Hello!

    Have you tried doing a security wipe by any chance?

    This is how a security wipe is done on any BlackBerry 10 device,

    How to do a Security Wipe (factory reset) the BlackBerry Z10 | CrackBerry.com
    07-14-16 09:50 PM

Similar Threads

  1. Are the SD cards on the Priv encrypted?
    By jgrobertson in forum BlackBerry Priv
    Replies: 4
    Last Post: 08-10-16, 08:59 PM
  2. What do you think is the best looking design of blackberry so far?
    By CrackBerry Question in forum Ask a Question
    Replies: 10
    Last Post: 07-16-16, 06:49 PM
  3. Why does my SD card not fit into SD the tray?
    By rossjeal in forum BlackBerry Priv
    Replies: 6
    Last Post: 07-15-16, 08:33 AM
  4. Why is my phone not unlocking ?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 07-14-16, 09:39 PM
  5. How do I completely uninstall BlackBerry software from my Mac?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 07-14-16, 06:52 PM
LINK TO POST COPIED TO CLIPBOARD