1. bigtimemark's Avatar
    I did the update to 10.2.1.2122 and after all was done, I tapped my TEXT shortcut and everything was gone?
    The only way I can access my texts is going through HUB.
    Is there a way to restore a desktop TEXT icon to go directly to my texts?
    03-19-14 03:40 PM
  2. mjs416's Avatar
    Probably need to delete and create new ones.

    Posted via CB10
    03-19-14 05:49 PM
  3. bigtimemark's Avatar
    I open BLACKBERRY HUB icon
    The view list then has:
    priortity hub
    notifications
    bbm
    text messages ( this is the one that reads NO ENTRIES IN THIS VIEW even though I have sent and received texts)
    email account
    calls
    etc,etc

    when i open email, i see emails, when i open calls,i see calls
    when i open texts, i get nO eNTRIES iN tHIS vIEW

    whats up with the update?
    03-20-14 07:42 AM
  4. Ecm's Avatar
    Have you tried a hard reboot of your device? Press and hold the volume up/down buttons until the device powers down, powers up and you see the startup animation. Give it a couple of minutes, then check the text messages in the Hub again.

    Did you have any error messages during the update? Did you run a backup prior to the update?
    03-21-14 03:00 PM
  5. bigtimemark's Avatar
    did fulll power down/up 3 x
    no error messages during update install

    I have everything backed up on my PC

    Still nothing appears on Text Screen in HUB!!
    Anyone else have this issue???
    Last edited by bigtimemark; 03-24-14 at 08:53 AM.
    03-23-14 05:24 PM
  6. bigtimemark's Avatar
    How?

    Probably need to delete and create new ones.

    Posted via CB10
    03-24-14 08:55 AM

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