[Tushar Agrawal1]

Hi,
i am really fed up with my bb q10 because since i bought it almost 1.6 yrs back i have not been able to buy any app fm bb world . Any time i try to do this i get an error code AW10000c (select a different payment method ). Though i have deleted and again added my card details again an again but it just doesn't work?

Last time when i deleted the existing details and again re enter the whole details and i got all the green right symbols against each entry of the details but while processing the payment it comes back to the same error code AW10000c.

i would really appreciate if the forum can help me since its killing my passion for BB.

[Joshu42]

I assume you've already read the support page :
http://www.blackberry.com/btsc/KB24454

For the resolution 1 : Check again the data you gave. A wrong letter in a city is enough to generate this error code (even if all the fields are green flagged).

For the resolution 2 : Where is located your bank and in which country are you ? Your account can be flagged if you try to use a card not issued in the country you're now.

For the resolution 3 : I assume your phone is up-to-date ? Type the 5 letters "myver" followed by a space in your next post.

[Tushar Agrawal1]

Hi,

*********** yes i had checked all the options and tried all the suggestions mention at.

KB24454-"There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/ support for more information. (Error Id: 10000)" appears when purchasing an application in BlackBerry World

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For the resolution 1 : Deleted the current data and then re enter the card details ( debit card) as mention in my bank account same to same word by word and got succeeded in that as well.

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For the resolution 2 : Am in Nigeria but my bank is from India but the address mention in my banking record is of Nigeria hence i entered all the details as mention my bank account.

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For the resolution 3 : yes, my phone is having 10.2.1.3062 os .

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my ver - Q10SQN100-3/10.2.1.3442

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After doing all above the result is still the same. error code AW10000c...............................

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what next.....................

Tushar CB

[zocster]

Ok, merged your threads, please stick to opening one thread, thanks.

[Joshu42]

You have your answer : bank in India and you are currently living in Nigeria (and this country is red flagged). Contact the BlackBerry world support directly for resolution or use one of the workaround.

[Tushar Agrawal1]

But I have bought the apps earlier fm BlackBerry world fm Nigeria using my indian bank details. The only diff is that time I was using OS7 with BlackBerry 9980/9990 models.

But. Anyways will try as advised by you and also try and use my local bank to see if it works.

Thanks

Tushar CB