02-15-14 09:14 PM
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  1. marcusperkins's Avatar
    marcusperkins
    Dear All,

    Could somebody (preferably somebody who has actually set this up) explain how I can get my voice messages in the the Hub voice message section.

    I'm on a Q10 running 10.2.1. I don't have an enterprise account (just a normal private BlackBerry user).

    Thanks in advance.
    02-15-14 04:32 AM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    You need to call your voice mail. tapping the messages in the hub does nothing.
    02-15-14 06:38 AM
  3. marcusperkins's Avatar
    marcusperkins
    So has anybody set this up on Vodafone UK?
    02-15-14 11:44 AM
  4. q10newguy's Avatar
    q10newguy
    Does your carrier offer Visual Voicemail? I have my voicemails display in the hub and I can click on one and just hit play and that's it, I don't have to call my voicemail...but I'm on AT&T. Try Overflow Menu---Settings---Hub Managnement---Voicemail---then pick Display in Hub or Display in Both (Hub & Separate application)

    Posted via CB10
    02-15-14 12:21 PM
  5. Carterbits's Avatar
    Carterbits
    I can't get voicemail working on AT&T since the first 10.2.1 build that I installed. It worked fine before that.

    I don't even get the standard indicator that a message is waiting. I just called AT&T and they "repaired" my voicemail settings on their end and are supposed to be sending me a test vm.

    Download Noted, my 5-star rated, native BB10 notepad app.
    02-15-14 12:57 PM
  6. Carterbits's Avatar
    Carterbits
    I am wondering if it's just not going to work until AT&T releases their own 10.2.1 build.

    Download Noted, my 5-star rated, native BB10 notepad app.
    02-15-14 01:03 PM
  7. marcusperkins's Avatar
    marcusperkins
    Originally Posted by q10newguy
    Does your carrier offer Visual Voicemail? I have my voicemails display in the hub and I can click on one and just hit play and that's it, I don't have to call my voicemail...but I'm on AT&T. Try Overflow Menu---Settings---Hub Managnement---Voicemail---then pick Display in Hub or Display in Both (Hub & Separate application)

    Posted via CB10
    I need to find out - my first attempt speaking to Vodafone was a fail because they had no idea what I was talking about. It would be so useful to have messages downloaded to the phone.
    02-15-14 04:41 PM
  8. q10newguy's Avatar
    q10newguy
    Originally Posted by Carterbits
    I am wondering if it's just not going to work until AT&T releases their own 10.2.1 build.
    I'm running 10.2.1 that I got from Rogers via Sachesi and all voicemail functions have been working fine for me...



    Posted via CB10
    02-15-14 06:58 PM
  9. bobshine's Avatar
    bobshine
    You need the visual voice mail service from your provider

    Posted via CB10
    02-15-14 07:00 PM
  10. Carterbits's Avatar
    Carterbits
    I didn't even get the test message from the support guy. I've called my voicemail and nada. There could just be something pretty messed up with my AT&T account...

    Download Noted, my 5-star rated, native BB10 notepad app.
    02-15-14 09:14 PM
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