1. napawino's Avatar
    My Q10 says it is running 10.1.0.2006

    When I ask it to check for updates it says "running latest version".

    I used the Mac software and downloaded 10.2, but it doesnt install. It just downloads, then it says "installing", and then it ends but nothing has changed. Still running 10.1

    Any ideas of what is going on here?

    I am on ATT and my phone is NOT unlocked.

    Thanks
    12-30-14 09:25 PM
  2. anon(9208252)'s Avatar
    Open Blackberry link and check for updates and you should be able to install.
    12-30-14 09:31 PM
  3. napawino's Avatar
    Did exactly that. Still 10.1
    12-30-14 09:39 PM
  4. anon(9208252)'s Avatar
    Try a different USB cable, and a hard rest of your device.

    Passport SQW100-1/10.3.1.1154
    12-30-14 09:40 PM
  5. anon(9208252)'s Avatar
    Also do you have the newest release of link.

    Passport SQW100-1/10.3.1.1154
    12-30-14 09:45 PM
  6. napawino's Avatar
    I've got action. I tried it using Wi-Fi instead of the link to my Mac. Its about halfway done as I type this. So maybe its working.
    12-30-14 10:42 PM
  7. Bryan Maur's Avatar
    Any luck?


    Posted via CB10
    12-30-14 11:22 PM
  8. napawino's Avatar
    Success!!!
    12-30-14 11:33 PM
  9. Bryan Maur's Avatar
    That's nice. Better update with a wifi. What's ur OS version now?

    Posted via CB10
    12-30-14 11:37 PM
  10. napawino's Avatar
    10.2.1
    12-30-14 11:42 PM
  11. anon(9208252)'s Avatar
    10.2.1

    Congrats on on figuring it out yourself. ,
    12-30-14 11:45 PM
  12. Bryan Maur's Avatar
    Congrats. 10.3.1 next.

    Posted via CB10
    12-30-14 11:53 PM

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