Unlatching / network unlocking phone issue
Hi,
I've tried on 2 separate occasions (both with different suppliers) to unlatch (unlock my phone to any network) and was told on both occasions that "my IMEI number was not found on the database". I've checked and the IMEI number that I gave is both consistent on the device and when I press *#06#.
The device in question is a Q10 (locked to O2UK and was a replacement / refurbished device).
What does this mean of the device?
Suggestions / views please.
Posted via CB10 on my all black Q10SQN100-3/10.2.2.1531