1. sirk25's Avatar
    I have the Special Edition Gold Q10 (SQN100-3) and am having issues with connecting to BlackBerry Link. It recognizes the device and I can sync the media, but it will not allow me to do any kind backup. I am having a problem with the 'O' keyboard button not working and I want to do a device switch back to my regular Q10, but it won't let me do that either. I get an error message saying cannot communicate with device. When I look at Windows 8 device manager, its list the Special Edition as an unknown BlackBerry device and there is no device driver associated or found for it. When I plug my other Q10 into the computer, Win Device Manager shows a properly working driver and communicating BlackBerry. Any thoughts or suggestions to help me out?
    04-06-15 03:57 PM

Similar Threads

  1. Why won't the audio and video work on my Playbook?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 06-02-15, 08:33 PM
  2. Why isn't my Amazon app store app on my BB 10 opening?
    By Johnny Torch in forum BlackBerry 10 Dev Devices
    Replies: 5
    Last Post: 04-16-15, 03:20 PM
  3. Why isn't there a pause between rings when I get phone calls?
    By MarathonManiac in forum BlackBerry Z10
    Replies: 1
    Last Post: 04-06-15, 05:13 PM
  4. New BBM beta offers the ability chat with people outside of your BBM contacts
    By CrackBerry News in forum CrackBerry.com News Discussion & Contests
    Replies: 1
    Last Post: 04-06-15, 04:02 PM
  5. Replies: 1
    Last Post: 04-06-15, 03:15 PM
LINK TO POST COPIED TO CLIPBOARD