1. CrackBerry Question's Avatar
    Hi can any one help, just done an software update on my blackberry Q10 and it wiped off all everything on my phone all my data on my phone including the pictures have gone, is the a way i can get this back?
    04-23-16 08:32 AM
  2. jaydee5799's Avatar
    not unless you have a backup
    04-23-16 08:40 AM
  3. anon(6038817)'s Avatar
    Restore your last backup from BlackBerry Link. If you never did a backup there's nothing you can do.

    Posted from my  Q10 via CB10
    04-23-16 08:49 AM
  4. moforever's Avatar
    thanks for the reply, but I dont understand, why I update software on my computer, I dont need to back up my data, and also there was no warning to say to do that where I updated the software.
    04-24-16 01:38 AM
  5. conite's Avatar
    thanks for the reply, but I dont understand, why I update software on my computer, I dont need to back up my data, and also there was no warning to say to do that where I updated the software.
    How did you do the update?
    04-24-16 03:17 PM

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