1. lolo75018's Avatar
    hi all,
    Two of my colleagues have the same issue (both : Q10 v10.2.1.3175) :
    Their sms come to the hub but not in the Text message folder (empty).

    Note that the settings of the Hub management are correctly set : 'show in Both' for Text messages.

    Any idea ?
    thanks !
    07-10-14 08:59 AM
  2. MobileMadness002's Avatar
    Are SMS set to show in both or just in HUB only?
    07-10-14 09:25 AM
  3. blueyestm's Avatar
    Have you tried resetting the hub?
    07-10-14 09:35 AM
  4. lolo75018's Avatar
    show in both.
    and yes hub has been reseted, devices rebooted.
    07-11-14 12:37 AM
  5. anon(2325196)'s Avatar
    That's strange because it seems the icon is just a shortcut directly to the Hub, meaning it's the same place. That's strange.

    Posted via CB10
    07-17-14 03:02 PM
  6. kadakn01's Avatar
    Having same problem with my Z10 after recent Verizon update

    Posted via CB10
    07-19-14 01:49 PM
  7. conbrio29's Avatar
    I have a Z30 without this problem but my friend has a Z10 and she is having this issue. Anyone find any resolution yet?

    Posted via the Z30 on CB10
    07-20-14 04:27 AM
  8. kadakn01's Avatar
    Apparently after reading the official BlackBerry forum on their site someone who had the same issue said BlackBerry told them to backup and reinstall the os, and now it works

    Posted via CB10
    07-26-14 11:35 AM
  9. m1kr0's Avatar
    hi all,
    Two of my colleagues have the same issue (both : Q10 v10.2.1.3175) :
    Their sms come to the hub but not in the Text message folder (empty).

    Note that the settings of the Hub management are correctly set : 'show in Both' for Text messages.

    Any idea ?
    thanks !
    Are you and your colleagues all on the same BES perhaps? If so, it can be an administrator setting.

    Z10 STL100-1, OS 10.2.1.3247
    07-26-14 11:45 AM

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