1. Who-cut-the-cheese's Avatar
    Hello All,

    Long time BB user. A little more than a month ago I purchased a Q10 off of eBay. (New Device) 2 days ago the shift key fell off. I can put it back on but it does not stay in place too long. I reached out to the seller to see if we can exchange it and I'm still waiting on a response. The phone came with a 30 day return/exchange policy. (I'm slightly over so we will see if they will allow)

    - What is the best place to purchase a replacement keyboard? I'm located in the US.

    - Can I use crazy glue to put the key in place? Why wouldn't this work? I did a search on this solution but came up empty.

    Note: T-Mobile is my service provider so they are not involved.

    Thanks in advance!

    11-23-14 10:01 AM
  2. jaydee5799's Avatar
    Seems to me that gluing the key in place would not allow it to work, no? doesn't it need to be depressed to work?
    11-23-14 10:23 AM
  3. igotberryfever's Avatar
    What part of the US are ya?

    Posted via CB10
    11-23-14 10:31 AM
  4. Cranky's Avatar

    Posted by a Proud NRA Supporter!
    11-23-14 11:05 AM
  5. Who-cut-the-cheese's Avatar
    To me it seems that crazy glue would work as I can put the key into place nice and flush.
    11-23-14 11:12 AM
  6. Who-cut-the-cheese's Avatar
    East Coast - NYC Area
    11-23-14 11:13 AM
  7. Who-cut-the-cheese's Avatar
    I was thinking eBay. How to I tell a quality KB vs a junk one?
    11-23-14 11:15 AM
  8. anon(1852343)'s Avatar
    I have one for $25 authentic with flex cable

    Blackberry Passport running
    11-23-14 11:35 AM
  9. killkenny1's Avatar
    Well, at least we now know that two SHIFT keys on Q10 are there for a reason. One falls off, use another one
    11-23-14 01:43 PM
  10. Who-cut-the-cheese's Avatar
    Thanks for the offer. I found a place that is local to me that will do the KB replacement for 35 dollars. The vendor is willing to exchange it for me but that means that I would need to send the phone back. I can't be without the phone so the 35 dollar replacement will work for me.
    11-25-14 06:45 AM

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