1. Fahad Shafiq's Avatar
    I am getting 'can't obatain data from sensors' from BBVE aand its evident during a call as when I place phone near ears, screen doesnt go black as it should. I can see the screen only if I swipe to unlock it.
    Maybe a function got disabled or an issue with update as all started after an update.
    I have reloaded OS yet nothing happened.

    Posted via CB10
    06-26-14 05:17 AM
  2. mod9's Avatar
    Ever since I updated to .2941 I am experiencing an erratic proximity sensor. It does go black when I put the phone on my ear but at times it doesn't "come back" or turn on when I remove the phone from my ear, I sometimes have to swipe up for it to wake up.

    It didn't suffer from this before I updated, it was slow in reacting. I actually find it slow to react compared to phones I have used before.

    Here's hoping for a fix in the next update.

    Posted via CB10
    06-26-14 12:05 PM
  3. jpvj's Avatar
    If it fails in BBVE it indicates a faulty sensor.

    Just had a similar case with a customer and my very trusted escalation engineer from BlackBerry advice was to send it for repair.

    Posted via CB10
    06-26-14 02:48 PM
  4. g33kphr33k's Avatar
    There's a whole other thread dedicated to exactly this.

    I wantz more BlackBerry goodness!
    06-26-14 03:30 PM

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