Q10, Verizon, Official 10.2.1
When on a call, my screen does not disable and go black while the phone is at my ear. Any idea why this might be? A restart does nothing. I suppose I should try a software reset if everything doesn't work out.
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Q10, Verizon, Official 10.2.1
When on a call, my screen does not disable and go black while the phone is at my ear. Any idea why this might be? A restart does nothing. I suppose I should try a software reset if everything doesn't work out.
I think I had that problem, and it was os related if I'm not mistaken, so I think the only fix is an os upgrade or install a leak.
Sounds like a sensor issue
Click on search type in bbve
BlackBerry virtual expert
Run the test for the sensors
See if they are working properly
Posted via CB10
Encountered it once cause of a bad install. Reflash fixed it for me.
Posted via CB10
Sensor is working fine, according to the BlackBerry diagnostics app. Weird bug. I'll try a fresh install, tomorrow. Thanks for the responses.