Built for Business - Learn more about BlackBerry KEY2
  1. Blue Hef's Avatar
    i have made an backup from both a blackberry z10 and z30, now all i want to do is restore my settings to my q10, i always get this bloody driver error, ive gone into the computer and tried updating drivers manually never works, it will say done then straight after say waiting for reboot and then the yellow ! comes and it says error acessings drivers disconnect.. i mean
    Last edited by Blue Hef; 11-08-13 at 02:23 PM.
    11-07-13 05:06 PM
  2. jaydee5799's Avatar
    Hi and welcome to CB!
    So you are saying that your PC doesn't recognize your phone in BB Link?
    11-07-13 05:18 PM
  3. bluetroll's Avatar
    from what I've heard is that you need to make sure your Z30 is at a higher OS than the Z10.

    You might want to consider loading the leaked OS 1791 for your Z30.

    Then try restoring again.

    You can always try re-installing Link also.
    11-07-13 05:23 PM
  4. Blue Hef's Avatar
    Hi and welcome to CB!
    So you are saying that your PC doesn't recognize your phone in BB Link?
    hello, it recognises, connects, restores, well... during the restore process it just don't complete and it always comes up with driver errors, error acessing drivers. (((
    11-08-13 02:23 PM
  5. Blue Hef's Avatar
    from what I've heard is that you need to make sure your Z30 is at a higher OS than the Z10.

    You might want to consider loading the leaked OS 1791 for your Z30.

    Then try restoring again.

    You can always try re-installing Link also.
    sorry if i wasn't clear ive now edited my original post, it was not update, it was supposed to say backup, please answer now... thank you
    11-08-13 02:24 PM
  6. Blue Hef's Avatar
    11-08-13 04:49 PM

Similar Threads

  1. Restoring email groups to Z30
    By crazy4playbook in forum BlackBerry Z30
    Replies: 2
    Last Post: 11-10-13, 07:19 PM
  2. BB Q10 Software Update Fail! Help Please!!!
    By seasonsgreetings in forum BlackBerry Q10
    Replies: 3
    Last Post: 11-06-13, 08:54 PM
  3. How long do failed phone/OS get support?
    By kelton in forum BlackBerry 10 OS
    Replies: 3
    Last Post: 11-06-13, 06:57 AM
  4. Replies: 2
    Last Post: 11-05-13, 06:48 PM
  5. Restore my Reaper in-app purchases on 2nd device?
    By Xoma in forum BlackBerry 10 Games
    Replies: 2
    Last Post: 11-05-13, 02:18 PM
LINK TO POST COPIED TO CLIPBOARD