1. isupreme7's Avatar
    I recently updated my Q10 to OS 10.2 and it kept freezing. Prior to updating I did a backup and after updating I did another back up. Every time I attempted to use an app or go in to my messages it was taking a while before it would open up. my cell phone provider tach support suggested a wipe. And Since I have not been able to restore my local contacts. I have been provided with 2 new phones and still can not restore my local contacts is there something that can be done to restore these contacts?
    04-05-14 07:52 PM
  2. Elite1's Avatar
    If you want to try a partial Restore, I believe local Contacts are stored with Settings.

    Before you try anything else, Restart your PC and reset your Q10.

    Reset Q10 by holding down top key. Ignore onscreen options, keep holding top button.
    After the red LED turns on, then off, release the key immediately.
    04-05-14 08:37 PM

Similar Threads

  1. BlackBerry drops to 15% market share in Canada
    By koool1 in forum General BlackBerry News, Discussion & Rumors
    Replies: 131
    Last Post: 06-18-14, 09:54 PM
  2. Alarm Force Video Relay App on Rogers
    By crackersandchip in forum BlackBerry Bold Series
    Replies: 1
    Last Post: 04-07-14, 09:07 AM
  3. synching Updated contacts
    By isupreme7 in forum BlackBerry Q10
    Replies: 3
    Last Post: 04-06-14, 04:19 AM
  4. Q10 keyboard being weird - after Verizon update. D
    By antonrr in forum BlackBerry Q10
    Replies: 2
    Last Post: 04-05-14, 09:29 PM
  5. GTA Vice city and GTA 3 working on 2947?
    By kye2000 in forum More for your BlackBerry 10 Phone!
    Replies: 1
    Last Post: 04-05-14, 08:12 PM
LINK TO POST COPIED TO CLIPBOARD