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I noticed my Q10 has been rebooting itself, twice so far since yesterday. Also, instead of a picture password, it prompted me for the device password instead.
Is my Q10 sick?
EDIT: I'm using 10.2 stock. No apps installed since last week which were stapler stealer, dr who soundboard, and password keeper.
Thanks but no, it's not a loose battery.
Dropped this twice before and neither incident elicited a reboot. The reboots occurred when the phone was resting on the table.
What os? Some phones have defects but it's not a virus
Posted via CB10
Try a new battery. It cured it for me on one of our Q10 which had worked great for close to a year.
If the new battery doesn't fix it, try a software reload, though it sounds like a hardware problem. If neither a new battery or software reload fixes it, you probably need to get it serviced.
Posted via CB10
I've had the same thing happen to my Q10 while it's just sitting on my desk. I will look over at my device and it's rebooting. I have also had my Q take flight from my hand and hit the deck...no reboot. So I don't think it's a loose battery... :-) It hasn't happened for a while now but this random reboot has occurred on occasion over the year plus I have had my Q.
Bob
Posted Via CB 10 With One Of My Unlocked BlackBerries>Q10-SQN100-5/10.2.1.3247>Z10-STL100-3/10.2.1.3337 On AT&T
Are you referring to the version? I'm on 10.2.1.2977.
I'll see if I can order a new battery within the week. Hopefully, I wouldn't to reload or get it serviced. Thanks!
My Z10 would just reboot on me sporadically, I would look over and see it rebooting. After a security wipe, the reboot issue stopped.
Posted via the CrackBerry App!
Swapped batteries and back to the original battery. So far, I haven't seen it reboot itself. Yet. Hopefully, no need to wipe it either.
Thanks all!