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I just recently got my BlackBerry Q10, and upgraded to the latest software, and I'm getting rainbow colored bars across the screen.
I can use my front facing camera, just not my rear.
Do you guys have any suggestions? I have done a hard reset and also just restarted the phone with no luck.
Posted via CB10
Have you checked for any available software updates?
Even when not I somehow doubt it's a software related issue, might be possible your Q has a faulty camera module.
Posted via the awesome Blackberry Q10
It's a hardware issue, mine was the same. Had to get it replaced.
Posted via CB10
I think I'm outta luck, I bought the phone brand new never used, unopened, but I don't have receipts and it's unlocked to use on Telus now.....
Posted via CB10
Even brand new, unopened hardware can come with faults, happens across all brands and all price ranges. It sucks, but it simply happens. Where did you get it from, didn't the seller at least give you a copy of the receipt?
Posted via the awesome Blackberry Q10