1. bbpatience75's Avatar
    Returning to my q10 after a long time as I missed the simplicity of bb10, updated and my phone won't switch on its just showing this in the screen..please help
    Attached Thumbnails Q10 won't turn on after software update-1467492305394.jpg  
    07-02-16 03:45 PM
  2. conite's Avatar
    Not sure how you updated, but the wrong radio file was installed.

    Download the correct autoloader and try again.
    07-02-16 04:00 PM
  3. bbpatience75's Avatar
    I can't get this off my screen...how do I go about correcting this? I thank you so much for replying by the way.
    07-02-16 04:15 PM
  4. conite's Avatar
    I can't get this off my screen...how do I go about correcting this? I thank you so much for replying by the way.
    Use BlackBerry Link on your computer and reload the OS, or download and run an autoloader on your PC. If you choose the latter, I would recommend 10.3.2.2813.

    http://forums.crackberry.com/bb10-le...rchive-943672/
    Last edited by conite; 07-02-16 at 04:51 PM.
    07-02-16 04:18 PM
  5. bbpatience75's Avatar
    Thank you....I will give this a try, much appreciated by the way 😊
    07-02-16 04:20 PM

Similar Threads

  1. BBM dos not connect while on LTE
    By coolbold in forum General BlackBerry Discussion
    Replies: 20
    Last Post: 07-11-16, 09:40 PM
  2. Advice on final setup of BlackBerry Z3, any help?
    By CrackBerry Question in forum BlackBerry Z3
    Replies: 2
    Last Post: 07-09-16, 11:41 AM
  3. How do I cancel auto answer on my BlackBerry Z3?
    By CrackBerry Question in forum BlackBerry Z3
    Replies: 1
    Last Post: 07-03-16, 02:49 PM
  4. What is the icon next to my battery icon that looks like a BB symbol with a phone on top?
    By CrackBerry Question in forum General BlackBerry Discussion
    Replies: 1
    Last Post: 07-03-16, 12:26 AM
  5. Symbol on Screen
    By JohnBoy28 in forum BlackBerry 10 OS
    Replies: 5
    Last Post: 07-02-16, 02:52 PM
LINK TO POST COPIED TO CLIPBOARD