1. MarketMaker74's Avatar
    I love my Q10 but lately, it is not playing back the video that I record. I get an error that says it is an "unsupported file format". Could this be due to it being saved to a media card? Picture show fine, just not video.

    Posted via CB10
    03-15-14 03:13 PM
  2. pkcable's Avatar
    It could be a media card issue. Having any other issues with the card?
    03-17-14 02:27 PM
  3. MarketMaker74's Avatar
    Not really. But, today, I seem to be having the same problem with pictures.

    Posted via CB10
    03-17-14 04:56 PM
  4. pkcable's Avatar
    To rule out the card try saving to the BB itself and see if you have the same issues.
    03-20-14 09:34 AM
  5. MarketMaker74's Avatar
    You were right. It was the media card. I wonder if it was because it was a 64gb card. Thanks.

    Posted via CB10
    03-29-14 11:47 AM

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