1. Nicholas Mauro's Avatar

    My dad's Q10 Video App isn't functioning. The Video player didn't error out or something but the player doesn't show any video. The audio plays but no video.

    it's weird because when I find the video using file manager, it opens no problem. The video was recorded using the Q10 itself.

    Any idea to fix the video player? I've restarted the device and done a battery pull. I can't do a restore because it's a work device.

    Thanks for any advice

    Posted via CB10
    04-03-15 11:10 PM
  2. KermEd's Avatar
    Hmm, the only way I know how is to reload the app using sachesi, but that wouldn't help with a work device. It might need to go to through IT support at their side and get restored
    06-02-15 08:29 PM

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