- Hi everyone. I just got a Q10 w/ OS10 version 10.2.1.3337 and I was only able to transfer files to it once. I connected it to windows 7 via usb and it came up as drive Z in Windows Explorer. I had to run the installer in drive Z before I could drag and drop files, but it worked fine.
Now when I plug in the Q10 and run Blackberry Device Manager, I get a message that says "Blackberry [PIN: <XXXXXX>] has been connect to the system. Initializing device access." That's as far as it gets. It no longer appears as a drive in Windows Explorer.
On the Q10 I went to Storage and Access and set USB Connection to "Connect to Windows", but that didn't help. When I go to Device Manager "Blackberry" appears in the hierarchy w/out any indication that there's an issue. When I try to update the driver, Windows tells me the best driver is already installed (4.2.0.19). Hope someone can please help me with this issue.
Thanks08-04-20 10:23 PMLike 0 - Hi everyone. I just got a Q10 w/ OS10 version 10.2.1.3337 and I was only able to transfer files to it once. I connected it to windows 7 via usb and it came up as drive Z in Windows Explorer. I had to run the installer in drive Z before I could drag and drop files, but it worked fine.
Now when I plug in the Q10 and run Blackberry Device Manager, I get a message that says "Blackberry [PIN: <XXXXXX>] has been connect to the system. Initializing device access." That's as far as it gets. It no longer appears as a drive in Windows Explorer.
On the Q10 I went to Storage and Access and set USB Connection to "Connect to Windows", but that didn't help. When I go to Device Manager "Blackberry" appears in the hierarchy w/out any indication that there's an issue. When I try to update the driver, Windows tells me the best driver is already installed (4.2.0.19). Hope someone can please help me with this issue.
Thanks08-05-20 06:47 AMLike 0 - Thanks for getting back to me. Here's what I did:
Opened an elevated power shell in Win7
Pasted "Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanSer ver\Parameters" SMB1 -Type DWORD -Value 1 –Force" <enter>
Closed the power shell
Restarted windows.
Unfortunately this hasn't changed anything, nor did reinstalling Blackberry Device Manager. Since my initial post I also downloaded blackBerryDesktopSoftware_1.2.0.52_B59.exe and installed drivers "successfully" but that didn't help either. I Installed Blackberry Blend and it says can't connect.
Thanks08-05-20 04:38 PMLike 0 - Thanks for getting back to me. Here's what I did:
Opened an elevated power shell in Win7
Pasted "Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanSer ver\Parameters" SMB1 -Type DWORD -Value 1 –Force"
Closed the power shell
Restarted windows.
Unfortunately this hasn't changed anything, nor did reinstalling Blackberry Device Manager. Since my initial post I also downloaded blackBerryDesktopSoftware_1.2.0.52_B59.exe and installed drivers "successfully" but that didn't help either. I Installed Blackberry Blend and it says can't connect.
Thanks
There are probably a few more registers and links to the source of the problem.
Try the SMB protocol @conite mentioned.
Window search 'Turn Windows features on or off', do that and restart.
Because ive seen quite a few threads like this, my recomendation, if you want to set up Z drive.
Totally fresh installation of windows offline.
- Make a separate user account.
- Don't mix OS profiles up.
- Do not update this windows instance without watching for changes so you can find and undo the bs..
- Connect to the net aftter disabling windows updates in 'Serices'
- Install the BB10 drivers, and Link if you want it.
Test connecting to the device.
- // drive from Wifi
- Z drive USB
- Provide wifi to the computer while BB10 is connected.
If what you want to work now works, make a windows recovery starting from there.
---
Their remote file system features used to be so excellent.
Posted via CB10Last edited by Leyra B10; 08-06-20 at 06:08 PM.
08-06-20 05:02 PMLike 0
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Q10 - Unrecognized by Windows
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