1. ots1960's Avatar
    For the past week my Q10 touch screen has been unresponsive only when trying to wake it from the lock screen. When I swype up from the bezel to enter my password it doesn't respond. I have to press the power button in order to get to the password field. Once I hit the button and wake it up the touch is fine.

    Wondering if a software issue and if anyone else has experienced this. Debating on a wipe as much as I would hate that route but may do it before the work week starts.

    Posted via CB10
    06-14-14 12:35 PM
  2. jamesharmeling's Avatar
    Could be software and probably is with an issue like this.

    Live it, love it, be it.....BB10
    06-14-14 12:38 PM
  3. Deitzanova's Avatar
    Go to settings > display..and check if swipe to wake is on.

    Posted via CB10
    jamesharmeling likes this.
    06-14-14 12:41 PM
  4. ots1960's Avatar
    Go to settings > display..and check if swipe to wake is on.

    Posted via CB10
    Thank you bad mojo92 this solved it, not sure how it got turned off. Didn't think to check the setting on my Z30 :-)

    Posted via CB10
    jamesharmeling likes this.
    06-14-14 12:50 PM
  5. jamesharmeling's Avatar
    Go to settings > display..and check if swipe to wake is on.

    Posted via CB10
    Awesome answe, thank your. I didn't understand the question, but apparently you did.

    Live it, love it, be it.....BB10
    06-14-14 12:53 PM
  6. Deitzanova's Avatar
    Thank you bad mojo92 this solved it, not sure how it got turned off. Didn't think to check the setting on my Z30 :-)

    Posted via CB10
    No problem. You're welcome!

    Posted via CB10
    06-14-14 01:30 PM
  7. ots1960's Avatar
    I have to say these Crackberry forums are great, I searched Google and the Blackberry forum for this issue with no luck. Came here and in no time problem solved.

    Posted Via CB10 Using my Great Z30, PB or Q10
    syah iejam likes this.
    06-14-14 09:58 PM
  8. velkod's Avatar
    It's weird, after updates some of the settings toggle on or off. Don't know why but I had a similar issue before.
    06-14-14 10:03 PM
  9. KangarooDons's Avatar
    I have another issue with my q10 touch screen. It seems that the centre part of e screen becomes unresponsive. The sides amazingly has no problems. It just cropped up recently. I can't seem to narrow down what's causing it.

    Any help will be appreciated.

    Posted via CB10
    07-04-14 09:45 AM

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