1. p g 17's Avatar
    I had a fall today and unfortunately my Q10's screen got broken and although still works is shuttered. I bought it in amazon so I don't think it is in guarantee for this kind of problem. do you guys know where can I get it repaired? thanks
    10-18-13 03:52 PM
  2. diegonei's Avatar
    Welcome to the forums. I hope the Q10 was the only one damage after the fall.

    You can still try calling BlackBErry and see if they can offer some assistance. I'll go grab the numbers.

    EDIT: Here you go.

    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com (this route generally does not work and a call is necessary)

    (UK Support) 0800 096 2805

    Playbook French Support
    Smartphones BlackBerry Z10 - Tous les Tlphones Portables BlackBerry - FR - France
    Phone : 0800 914 533 (within 90 days from activation)

    BlackBerry Customer Support Center
    Austria:0800-297-476
    Belgium:800-77-980
    RIM (Brasil Support toll free number): 0800-022-3161
    Bulgaria: 00800-118-1115
    Denmark: 802-50198
    France: 800-914-533
    Germany: 800-181-6530
    Italy: 800-789-272
    Luxembourg: 800-2-2187
    Netherlands: 800-022-7316
    Norway: 00-1-647-426-7058
    Poland: 00-800-112-43-59
    Portugal: 800-827-760
    Russia: 8-800-100-9643
    South Africa: 0800988892
    Spain: 900-866-969
    Sweden: 02-079-4448
    Switzerland: 0-800-802-492
    United Kingdom: 08000962805

    Phone-Numbers of BlackBerry PLAYBOOK- Helpdesks...

    germany: 0800 1816530 (Gebhrenfrei)

    North-America: 1 877 255 2377 (Toll Free)

    UK: 0808 100 7466 (Toll Free UK only)

    Outside UK: +44 1753 558400

    Worldwide: 1 519 888 6181

    help@blackberry.com

    (BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
    0180 3302626)
    10-18-13 04:09 PM
  3. p g 17's Avatar
    oaw
    thanks very much will ring as soon as they open tomorrow. (I am in Belgium in a working trip)
    The phone and my trousers were broken, I am perfectly all right Thank you.

    truly grateful
    diegonei likes this.
    10-18-13 05:01 PM

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