1. Gunner24's Avatar
    Hi there,

    Hoping someone else has had this problem or can offer a suggestion.

    One day my speakerphone mic stopped working and has not worked since. I can hear the person on the other end of the call just fine but they can't hear me. Have restarted my phone lots of time since then - haven't done a device wipe yet (hate using BB Link so I try to avoid doing it).

    I tried recording a video as well. The audio from my recorded video is barely audible (quiet and choppy).

    Any chance this isn't a hardware problem?

    Thanks,

    Aaron
    07-28-14 05:47 PM
  2. blueyestm's Avatar
    It's possible if you dropped it recently before this issue occurred but honestly a reload of an OS would confirm for sure if you didn't drop it.
    Gunner24 likes this.
    07-28-14 05:58 PM
  3. CindyCracker's Avatar
    Don't know how to fix it but my friend had this problem and she used headphones as a temporary fix...

    Posted via CB10
    Gunner24 likes this.
    07-28-14 06:16 PM
  4. Gunner24's Avatar
    It's possible if you dropped it recently before this issue occurred but honestly a reload of an OS would confirm for sure if you didn't drop it.
    Definitely have dropped it a couple times... Will try a reload of OS. Any idea how much it would cost to fix?
    07-28-14 07:01 PM

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