1. jayzero76's Avatar
    I bought a used Q10 online and everything worked awesome love that phone! Battery was empty and needed to go out and swapped phones like I always do! So went back to my Q10 when I was home and somehow I didn't have a signal so I took my SIM card out and ups the connector broke off! So what now? Phone is not even a month old! But my carrier say physical damage!

    Sent from my iPhone using CB Forums
    04-08-14 11:58 AM
  2. pkcable's Avatar
    Did you have insurance on the device? If not the next step would be to see about getting it repaired.
    04-08-14 12:35 PM
  3. satchit's Avatar
    if you are in US , u get the the sim card slot on ebay.
    i faced the same thing , but the sim slot not available in my country .

    New 1 PC Sim Card Slot Tray Holder Repair Replacement for Blackberry Z10 Q10 | eBay
    04-09-14 02:04 AM
  4. jayzero76's Avatar
    Just went to the store and the guy almost exchanged it for a new one then his manager came in.... Send it out to blackberry and see if they help me!


    Sent from my iPhone using CB Forums
    04-09-14 11:47 AM
  5. cmata's Avatar
    Try a different store.
    SK122387 likes this.
    04-09-14 12:07 PM
  6. SK122387's Avatar
    Just use electrical tape to tape it for now, until you can get a new one.
    04-09-14 02:03 PM
  7. Mrluky's Avatar
    a paper weight has just been created
    I bought a used Q10 online and everything worked awesome love that phone! Battery was empty and needed to go out and swapped phones like I always do! So went back to my Q10 when I was home and somehow I didn't have a signal so I took my SIM card out and ups the connector broke off! So what now? Phone is not even a month old! But my carrier say physical damage!

    Sent from my iPhone using CB Forums
    04-09-14 05:29 PM

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