1. cloetechris's Avatar
    Hi All,

    So just about 3 weeks ago, I convinced a friend to get himself one of the new Blackberry devices. So eventually he chose the Blackberry Q10. He was very impressed and happy with his decision.

    I updated his software to the latest version available 10.2.1.***** and the device was working after the update.

    Eventually the screen died - in complete darkness. The device was not dead as the keyboard lights came on upon unlocking via the button.

    He is now pissed and returned to the same old blackberry stories of how **** BB is.

    To come to the conclusion; has a similar incident happened to someone before?

    Proud BlackBerry Addict.
    03-20-14 05:38 AM
  2. Peter too tall's Avatar
    Yes. We had 3 q10 phones. We are down to one now. All 3 went back for repair with key board issues. One came back fine, one failed again due to keyword the other was screen failure.
    We switched to all Z10's. No more problems. And our technicians are much happier.
    In total we have 7 Z10's. No problems and large screen is a plus.

    Posted via CB10
    03-20-14 06:14 AM

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