1. anon(1858973)'s Avatar
    My Q10 is warm most of the time - even when it's apparently idle. When it's working hard it gets what I would describe as hot. Not too hot to pick up or handle but definitely hotter than any other phone I've had (my Z10 got warm at times, but nothing like this.)

    Is this normal?
    05-01-13 02:34 PM
  2. robsteve's Avatar
    Yes, it is probably normal. If you have just setup email accounts it may be working in the background syncing them. I notice mine was warm while I was setting it up this morning, but this afternoon it is running pretty cool. BatteryGuru, shows it is at 23C.
    05-01-13 02:45 PM
  3. BB30000's Avatar
    You mean like when you use anything with a battery?

    Posted via Naked BlackBerry Z10
    05-01-13 02:56 PM
  4. anon(1858973)'s Avatar
    Yes, it is probably normal. If you have just setup email accounts it may be working in the background syncing them. I notice mine was warm while I was setting it up this morning, but this afternoon it is running pretty cool. BatteryGuru, shows it is at 23C.
    Maybe. Although I set up the email accounts and they did all the big syncing three days ago so this warmth is now "normal" for my Q
    05-01-13 03:04 PM
  5. anon(1858973)'s Avatar
    You mean like when you use anything with a battery?

    Posted via Naked BlackBerry Z10
    No. Previous BlackBerry have been mostly cool and occasionally slightly warm, with the exception of the Z which was a little warmer a little more often.
    05-01-13 03:06 PM
  6. fbloise's Avatar
    I see this as a feature: to keep your hands warmn in cold spring time.

    Posted via CB10
    05-01-13 03:08 PM
  7. anon(1858973)'s Avatar
    I see this as a feature: to keep your hands warmn in cold spring time.

    Posted via CB10
    Ha ha. BlackBerry is more thoughtful than I'd realised! It's a feature we often need here in the UK, especially as you can't operate the touch screen with gloves on......
    05-01-13 03:46 PM
  8. mario jr's Avatar
    mine same way, did you find out if this is normal? im assuming it is..?
    06-07-13 02:20 PM
  9. Henry Jr's Avatar
    Over a month now and not running hot


    Posted via CB10
    06-07-13 02:34 PM
  10. anon(1858973)'s Avatar
    mine same way, did you find out if this is normal? im assuming it is..?
    Also had the Q10 over a month now and it rarely gets hot any more. Warm sometimes, but not hot like it did in the first week or so.
    06-07-13 02:42 PM
  11. cooliosam's Avatar
    Are you in an area with poor reception? That's the only time I've noticed the phone being hot while idle-- the phone is trying hard to grab the signal.
    06-07-13 02:54 PM
  12. jamesbondOO7's Avatar
    Probably a good idea to reboot. Some android crap running in the background?


    Posted via CB10 on my Q10 or my Z10 (if I am typing, most probably the Q)
    06-07-13 02:55 PM
  13. KoukiFC3S's Avatar
    Are you getting good battery life? A hot processor might mean that the cpu is getting hammered.
    06-07-13 03:42 PM
  14. takeo's Avatar
    Connect it to a fast wifi and wait over night. The contacts (FB, linkedin, twitter etc.pp) takes long and gets the device hot.

    Posted via CB10 on Q10
    06-07-13 03:58 PM
  15. lteitelbaum's Avatar
    Connect it to a fast wifi and wait over night. The contacts (FB, linkedin, twitter etc.pp) takes long and gets the device hot.

    Posted via CB10 on Q10
    My Verizon Q10 is also to the hot side. I've pretty good 4G signal and solid WIFI most of the day. Can't figure out what is running the background.
    07-02-13 08:09 PM
  16. Daniel Dan's Avatar
    Mine only gets hot when I switched on the data on my phone and it's running hspa+ and also the 3G at times. But when it's on wifi then it's ok. So I never on my data most of the time and battery would last a maximum 2 days.

    Posted via CB10
    07-02-13 10:31 PM
  17. JPushkarH's Avatar
    My phone is always hot when i see temperature it mostly above 35 many times 39-40c . I always use wi-fi but i am always in single tower in Wi-fi. Also I am using many androind apps mostly 2-3 messengers and some other app.

    What is work around ? I need to use many messengers because it my nature of business. and all are not on Blackberry World so i need to use android app.

    May be i need to buy some android phone but I love Q10 much much more .... Just this problem of heating and some slow Android apps
    Else everything is perfect.
    06-26-14 10:05 AM
  18. makie's Avatar
    That's the processor and a problem you cannot really fix..

    Wait till blackberry release a phone with better hardware that fixes problems like these.

    Anyway if you use your mobile for gaming than its obv it's gets hot, no matter what phone you use!

    Posted via CB10
    06-27-14 04:26 AM

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