1. boys_inter's Avatar
    So almost a year in, and my Q10 has developed this ridiculous sensitivity over the enter key, where simply hovering my finger over the button causes it to send messages and make spaces. Ive searched for a solution, but seems that it is a hardware issue and must be sent in for a repair.

    When sending the device in for a repair, ( I am on Bell in Canada), do I need to security wipe the device prior to sending it in? I can't find an answer to this on their website. Just curious as I prepare to move back onto my 9900 for hopefully no longer than 2 weeks.
    04-18-14 12:17 PM
  2. qbnkelt's Avatar
    So almost a year in, and my Q10 has developed this ridiculous sensitivity over the enter key, where simply hovering my finger over the button causes it to send messages and make spaces. Ive searched for a solution, but seems that it is a hardware issue and must be sent in for a repair.

    When sending the device in for a repair, ( I am on Bell in Canada), do I need to security wipe the device prior to sending it in? I can't find an answer to this on their website. Just curious as I prepare to move back onto my 9900 for hopefully no longer than 2 weeks.
    I would definitely do a wipe if I ever have to send it anywhere.
    boys_inter likes this.
    04-18-14 12:26 PM

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