1. blaisealphanso's Avatar
    Hey everyone!!

    So here what has happened in past 2 weeks:
    Android Runtime update - It all started with the android runtime update. Basically, I was unable to open Skype, Vodafone, Soundcloud and a few other apps, post installing this.
    10.2.1 - I updated OTA as soon as I got the notification. Still the same issue persisted.
    Last Night - I decided to plug in my phone to my work laptop to check if I could do anything about this issue. Went to the India BB website and clicked on the 'Get Updates' buttion, on the software updgrade page. Lo and behold, a set of instructions popped up and I followed them to the T. Next thing I know, the OS is downgraded to 10.2.0, prior to the runtime update and reset too!!
    This time around, updated the OS to 10.2.1, but didn't update the Android Runtime option.

    Now I am able to open the apps which had the issues, but the phone is super slow.
    The BB Hub - is pretty much frozen, when I tried to make changes to my email setting.

    Any suggestions??

    02-01-14 05:01 AM
  2. zocster's Avatar
    Welcome to CrackBerry, I suggest you go to this page http://forums.crackberry.com/bb10-le...taller-825409/ download the firmware for your Q from the countries known to have had 10.2.1 official.
    02-02-14 11:22 AM

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