04-29-14 03:28 PM
27 12
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  1. TZRick's Avatar
    Hi everyone,

    My Q10 seemed to be okay before. With. The 10.2.1 release, it seems to want to insert a. Period followed by a capital letter as demonstrated in the apparent typos above.

    Is this just me or is there an issue with 10.2.1??

    Thanks.

    Posted via CB10 | Q10 on T-Mobile (USA)
    04-14-14 03:40 PM
  2. thurask's Avatar
    I think there might be some dust under your space key, see if you can get rid of it with a compressed air duster.

    Or, don't let William Shatner use your phone.

    Posted via CB10
    04-14-14 03:44 PM
  3. CarGuy1368's Avatar
    Sounds like the double typing issue to me. Have you tried reloading your software? If that doesn't help, it's a hardware problem and you need to have your keyboard replaced.

    If you want a quick fix, you can turn off the period insert by going to Settings>Language and Input>Prediction and Correction. From there, scroll down to Auto-Capitalize and Period Shortcut. Turn them off. You will still get two spaces, however it will stop the period and capitalization issue.

    Posted via the super amazing BlackBerry Q10
    04-14-14 04:08 PM
  4. TZRick's Avatar
    So...if I need to reload, I need to wipe the device and reset to factory, then immediately load 10.2.1? Replacing the keyboard...hopefully TMO will keep its promise to support existing handsets..

    Posted via CB10 | Q10 on T-Mobile (USA)
    04-15-14 08:15 AM
  5. dphjeff's Avatar
    Hi everyone,

    My Q10 seemed to be okay before. With. The 10.2.1 release, it seems to want to insert a. Period followed by a capital letter as demonstrated in the apparent typos above.

    Is this just me or is there an issue with 10.2.1??

    Thanks.

    Posted via CB10 | Q10 on T-Mobile (USA)
    Mine started doing the same thing two days ago. It's very annoying. If you watch the screen it has to do with the auto correct. I think that the phone has learned some word with periods after them.
    04-15-14 08:21 AM
  6. ubizmo's Avatar
    Sounds like the double typing issue to me. Have you tried reloading your software? If that doesn't help, it's a hardware problem and you need to have your keyboard replaced.
    I'll bet the farm that this is what it is. It just happens to be affecting the space bar, which isn't that uncommon, unfortunately. It's not about the OS version.
    04-15-14 08:22 AM
  7. dphjeff's Avatar
    I have cleared learned words to see if that works. Will let you know if this helps.
    04-15-14 08:31 AM
  8. Cynycl's Avatar
    I have cleared learned words to see if that works. Will let you know if this helps.
    This should help ya Duck.

    Q10 mysteriously adding. Periods, capitals-untitled.png
    dphjeff likes this.
    04-15-14 08:40 AM
  9. dphjeff's Avatar
    This should help ya Duck.

    Click image for larger version. 

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    Just tryin to help this feller out. Cans eyes download this there dictionaries to mys Q10? I wouldn't want anies ones to thunk I is tupid.
    04-15-14 08:53 AM
  10. BBGary's Avatar
    I have cleared learned words to see if that works. Will let you know if this helps.
    Did it work? Is the issue solved?
    04-15-14 11:59 AM
  11. dphjeff's Avatar
    Did it work? Is the issue solved?
    It's happened once sense I cleared it. It was happening all the time before.

    Update: after clearing learned words. I had it happen one time, so I cleared it again and hasn't happened again.
    Last edited by dphjeff; 04-16-14 at 11:48 AM.
    04-15-14 01:05 PM
  12. dphjeff's Avatar
    After seven day the problem has returned.
    04-22-14 02:13 PM
  13. Jeroen Vos's Avatar
    Also suspecting you're actually double typing.

    Posted via CB10
    04-22-14 03:28 PM
  14. Q10Bold's Avatar
    After seven day the problem has returned.
    I think it's a software issue in your case.
    Try to turn off the learning words option.

    Posted via Q10Bold
    dphjeff likes this.
    04-22-14 03:33 PM
  15. boys_inter's Avatar
    In these cases I always liked to tell myself it was a software issue, but 100% of the time it developed into an unbearable hardware issue, I would monitor it a bit more, if not send it in for a warranty repair.
    dphjeff likes this.
    04-22-14 04:04 PM
  16. moyah8's Avatar
    Mine had a similar problem and I lived with it for awhile, then when I had enough I complained to my carrier (whilst my device was still less than a year old), they agreed to repair it for free.

    It came back after 2 days and they reset it back 10.2.1.2141 and stated in the repair log that there was a "boot_rom error".

    My phone is all working great now, and I've reverted back to 10.2.1.2947.



    Posted via CB10, whilst bringing sexy back with my Q10SQN100-3/10.2.1.2947
    dphjeff likes this.
    04-22-14 04:27 PM
  17. dphjeff's Avatar
    I am believing it is a software problem. I can watch it change at the bottom of the screen. When I push the space bar words light-up green and puts a period after it. Its not like I'm misspelled the word, it happens on words like you, what,the. I don't believe I am misspelling them. I have turned off auto-correct with space bar and learn new word, to see how that does.
    04-23-14 07:00 AM
  18. bbx93719's Avatar
    Space Bar double clicking. Monitor if it happens to other keys. Hardware issue is likely the cause.
    04-23-14 02:08 PM
  19. dphjeff's Avatar
    Space Bar double clicking. Monitor if it happens to other keys. Hardware issue is likely the cause.
    If that was the issue wouldn't it do it with the correct with space bar turned off also. If I clear learned words and turn off auto correct I don't have the problem. If it was double clicking I would still get the period.
    04-23-14 02:19 PM
  20. dphjeff's Avatar
    I turned off auto-correct with space bar and learned words and it only took four days for it to return. The word still turns green on suggested word and puts a period in.
    04-28-14 09:44 AM
  21. MADBRADNYC's Avatar
    Hi everyone,

    My Q10 seemed to be okay before. With. The 10.2.1 release, it seems to want to insert a. Period followed by a capital letter as demonstrated in the apparent typos above.

    Is this just me or is there an issue with 10.2.1??

    Thanks.

    Posted via CB10 | Q10 on T-Mobile (USA)
    Ha Ha!
    In the last 10 minutes, I just read about 20 posts from members that could use your BlackBerry.
    Proper punctuation is a lost cause for many here...

    I hope your issue can be fixed soon.
    Good Luck!
    04-28-14 10:08 AM
  22. dphjeff's Avatar
    Now here comes another problem that just started today. Go to check my email and my Q10 shuts of and restarts. The phone has rebooted three times this morning.
    04-29-14 12:18 PM
  23. MADBRADNYC's Avatar
    Now here comes another problem that just started today. Go to check my email and my Q10 shuts of and restarts. The phone has rebooted three times this morning.
    Try posting you issue details in some of these threads.
    Hopefully someone else with that issue can provide a solution.
    http://forums.crackberry.com/blackbe...estart-920820/
    http://forums.crackberry.com/blackbe...itself-922441/
    http://forums.crackberry.com/blackbe...-calls-904059/
    http://forums.crackberry.com/blackbe...es-q10-915479/

    HTH
    04-29-14 02:22 PM
  24. dphjeff's Avatar
    Yeah I have read most of them. I'm going to try reload a different OS to see what happens. If I still have problems I'm going to go back to my 9930 and start looking at other platforms.
    Thanks.
    04-29-14 02:31 PM
  25. Silvius's Avatar
    Welcome to the club friend. Unfortunatelly for you the BlackBerry people cannot fiix this issue right now since they are probably busy fixing the Contacts app or closing the "app gap".

    Not to mention they are working also on the flagship for next year, they will definitely come up with THE BEST 720p display device the world has ever seen.

    Posted via CB10
    04-29-14 03:17 PM
27 12

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