1. RGL1399's Avatar
    I have q10 and MMS is not working - I get authentication error and General Error. Regular text is working. what can I do here.
    09-18-18 09:49 AM
  2. Bla1ze's Avatar
    Regular text is working. what can I do here.
    Better question is what have you done already. Reboot your device? Test your internet? Check if your carrier is having MMS/Internet issues? What OS is your Q10 on?
    09-18-18 12:52 PM
  3. RGL1399's Avatar
    Spoke to Sprint, They reset Profile, PRL - still nothing happening,
    Internet works fine, carrier says no problems with MMS,
    OS is 10.3.2.2530
    09-18-18 12:59 PM
  4. curves2000's Avatar
    Spoke to Sprint, They reset Profile, PRL - still nothing happening,
    Internet works fine, carrier says no problems with MMS,
    OS is 10.3.2.2530

    What's the exact message your getting with MMS? I have some MMS issues with my Passport but I believe mine are more along the lines of my carrier limiting MMS to less than 1 mb. I get "message could not be delivered to at least one recipient"

    I'm not sure if it's something with Sprint or if BlackBerry 10 is slowly degrading on the backend of things.

    A friend of mine also mentioned carrier updates with the Sim cards also play a role in the demise of BlackBerry 10, as in they are not getting updates as more modern Android and iPhone devices

    Posted via CB10
    09-18-18 06:18 PM

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