1. archpopoy's Avatar
    Anybody else having keys "sticking" / repeating itself?

    I have had my Q10 for barely 2 months and my "A" is already sticking. I have used several BlackBerry phones before, 9800, 9700, 9900 and none of those phone's keys stuck this fast!

    Terribly disappointed.

    Thankfully Rogers has a device replacement program for business accounts, but I'd have to pay $35 for shipping back and forth.
    07-03-13 12:41 PM
  2. pkcable's Avatar
    Sounds like a warranty issue. I have not heard of this being a wide spread issue
    07-24-13 09:11 PM
  3. Concession's Avatar
    I know a lot of dev alpha Cs have this problem but this is the first time I've heard of it in a Q10. That's distressing.

    Hopefully it's a one off thing and doesn't become an epidemic as they age...
    07-24-13 10:44 PM
  4. rukdngme's Avatar
    A Lot of my letters double type even though I press it once I sometimes see 2 letters in a row

    Posted via CB10
    07-24-13 11:26 PM
  5. ewemazing's Avatar
    My Q10 has the same issue of double typing too. However I have sent it over to the BlackBerry official expert centre and since they had replaced my keyboard for me, it's all good.

    Posted via CB10
    07-24-13 11:37 PM
  6. rukdngme's Avatar
    Ya I'm thinking of sending it to rogers but tech support told me to try to do a factory reset first...

    Posted via CB10
    07-24-13 11:39 PM
  7. Steven Sathue's Avatar
    I have same problem with "t" key - just brushing the key types the letter, so I'm constantly correcting from "ttt".

    Did you eventually fix? If so, how? Thanks.
    05-28-14 02:36 PM
  8. jeanholton1's Avatar
    I am having this same exact issue with my Q10, which I have had just under 2 months. It is also the "A" key. It started out as double typing and now it is just stuck and won't work at all, but it will unstick and insert an "A" at random points. It is so bad that I am back to using my old Curve for my phone phone and I am using my Q10 as sort of a tiny Playbook...as I can still do almost everything on it. I did figure out a few workarounds - the dictation option when writing text, I just speak it so there won't be any keyboard errors. Also, if you have the word prediction feature turned on you can correct a lot of the words caused by mistypes. I know I should send my Q back but I don't wanna just yet...this started just last week and I was waiting to see if it would resolve itself. We'll see

    Sent from my BlackBerry 9330 using Tapatalk
    05-28-14 08:20 PM

Similar Threads

  1. Best deal on Q10 in Canada
    By iaab in forum BlackBerry Q10
    Replies: 7
    Last Post: 07-07-13, 12:25 PM
  2. Where to buy official q10 cases??
    By mkg1425 in forum BlackBerry Q10
    Replies: 13
    Last Post: 07-05-13, 06:30 AM
  3. Please Help Me, Q10 Sim Card Tray Pins Broken.
    By ahmedkabeel24 in forum BlackBerry Q10
    Replies: 9
    Last Post: 07-05-13, 06:03 AM
  4. Anyone with WIND Mobile and has a Q10..have a look
    By RafiqK in forum BlackBerry Q10
    Replies: 5
    Last Post: 07-03-13, 02:30 PM
  5. Going to get a Q10, have some questions
    By agreer in forum BlackBerry Q10
    Replies: 2
    Last Post: 07-03-13, 01:04 PM
LINK TO POST COPIED TO CLIPBOARD