1. Abuchi Simon's Avatar
    When I updated my q10 to the latest os. My keyboard light doesn't work automatically except I restart my device, I think my sensor is also not working.

    Posted via CB10
    05-23-15 01:38 PM
  2. Matty's Avatar
    Option 1: Do a Hard Reset. This involves holding down the (up & Down volume keys). Until the phone restarts.

    Option 2: Reload the OS

    Posted via BlackBerry Q5 on 10.3.1.2576
    05-23-15 01:45 PM
  3. Abuchi Simon's Avatar
    I have done that several times. Still not working. Even now, am typing without the keyboard light working

    Posted via CB10
    05-23-15 01:52 PM
  4. Zolti's Avatar
    That's sad to hear. In latest os you're referring to an official or leaked release? How about reverting back to 10.2, until 10.3.2 will be released officially?


    Sent from my iPhone using Tapatalk
    05-23-15 02:28 PM
  5. Trauma Surgeon's Avatar
    Official OS or not?

    Posted via CB10
    05-23-15 02:45 PM
  6. Joshu42's Avatar
    Just take off any screenshield and case, then run BlackBerry Virtual Expert (aka BBVE) to test the sensor properly.
    05-23-15 07:31 PM

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