1. andrew1479's Avatar
    I have a Z10 but my friend bought a Q10 and she recently (this morning) upgraded to 10.2.0.429 and now her phone will no longer load the hub, it always says "preparing hub" she has a STL 100-3, has anyone else had this problem or have any suggestions how I can help her fix it? I've had her pull the battery and all the basic stuff. Not sure where to go from here?

    Posted via CB10
    12-22-13 04:02 PM
  2. walcolm's Avatar
    tell her to uninstall her last set of android ports one after the other to isolate the one causing the hub glitch
    12-22-13 05:12 PM

Similar Threads

  1. I can't seem to save any contacts on my Q10
    By Vyolet in forum BlackBerry Q10
    Replies: 9
    Last Post: 01-02-17, 06:35 AM
  2. YAHOO MAIL PROBLEM. Please Help!!
    By tx ram in forum BlackBerry Q5
    Replies: 21
    Last Post: 11-28-16, 04:23 AM
  3. Who here has owned a Q10 more than a month?
    By Alex Keb in forum BlackBerry Q10
    Replies: 106
    Last Post: 01-22-14, 07:41 AM
  4. Why the Q10 is the best phone ever and why am I click-baiting
    By alexmartins in forum BlackBerry Q10
    Replies: 16
    Last Post: 12-28-13, 12:42 PM
  5. Can someone please unlock my q10 I just got?
    By SackHarry in forum BlackBerry Unlocking
    Replies: 18
    Last Post: 12-23-13, 05:35 PM
LINK TO POST COPIED TO CLIPBOARD