[Bobglen]

I have a Q10 SQN100-3 on software 10.2.1.2977 using the Three network and I am having problems with email ,
If I send a message it gets a 'tick' as if it has been sent but sometimes it doesn't arrive at the other end.
I have even tried 'reply' to recieved email
I am using the 3g mobile network to send/recieve .
I saw a similar complaint on the Z10 forum

Any ideas ?

[zocster]

Hi there, what sort of email is it? EAS like outlook/hotmail or imap like gmail?

[Bobglen]

Im not entirely sure,
I thought it was IMAP, but when I look at 'edit account' the 'imap path prefix' is blank and it has 'SMTP port' set as 465

[Bobglen]

It must be IMAP, because when I delete an e-mail on my phone it deletes from the mailbox and does not show up on my laptop

[Bobglen]

I'm guessing it must be something to do with my 3g provider as it seems to have fixed itself. Is there any way to request a read or delivery report on Q10 ?

[macberry33]

Happens to me last week using Gmail. Weird. I restarted the phone and the problem is gone (so far!)

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