[credonoxo]

i purchase my Q about 2months ago..but recently my Q been acting up. Yea, so anyway i was on amazon app (sideloaded) and about 3mins in the app the screen froze and went black. i waited for a few moments then i decided to take the battery out..afterwards i reassemble it back together to see if it'll work, but no luck. now ill press the power down but the screen will stay black and the red light will come on for a second and go off. Man if there's anyone that can help ill appreciate it. Thanks for reading.

P.S. stuck using the 8530 till then..not a good day.

Sent from my BlackBerry 8530 using Tapatalk..missin my Q10

[anon721037]

Try plugging it into the wall to charge for a while, see if that helps, or you might have to reload the os,

[credonoxo]

Try plugging it into the wall to charge for a while, see if that helps, or you might have to reload the os,

ok ima try to keep it charging for a couple of hours (FYI, it was charge @ about 70%). and how would i reload the os not familiar with that. and thanks for responding.

Sent from my BlackBerry 8530 using Tapatalk missin my Q10..

[anon721037]

ok ima try to keep it charging for a couple of hours (FYI, it was charge @ about 70%). and how would i reload the os not familiar with that. and thanks for responding.

Sent from my BlackBerry 8530 using Tapatalk missin my Q10..

The safest way is via BB link, it will put the official for your carrier back on your device.

[credonoxo]

The safest way is via BB link, it will put the official for your carrier back on your device.

Right, i read on that im considering doing that. but by doing it this way wont it reset all media (pics, music etc..) and contacts and apps...cause if so i dont think i can risk that.

Sent from my BlackBerry 8530 using Tapatalk missin my Q10

[anon721037]

Have you done a back up of your phone lately, if yes then once link installs your os you can simply just do a restore.

[credonoxo]

Have you done a back up of your phone lately, if yes then once link installs your os you can simply just do a restore.

****, and no..unless bb does it, itself. but if measure like this has to happen and only can happen then it might need to be done anyway i guess.

Sent from my BlackBerry 8530 using Tapatalk missin my Q10

[anon721037]

Unfortunately you might not have a choice to get it back up and working. Sorry hope it works out.

BlackBerry is a better experience.

[credonoxo]

yup, and thanks.

rip Q10..

[credonoxo]

Unfortunately you might not have a choice to get it back up and working. Sorry hope it works out.

BlackBerry is a better experience.

My Q10 is alive! Without wiping everything off..now need to backup my phone. Thanks bro.

Q10.. @credo_nj

[anon721037]

My Q10 is alive! Without wiping everything off..now need to backup my phone. Thanks bro.

Q10.. @credo_nj

Good glad to hear it, now take care of that gem, lol

[credonoxo]

Good glad to hear it, now take care of that gem, lol

Yup, and accept the invite just in case in need of help and vise versa.


Q10.. @credo_nj