[KurMudgeon41]

Lately my Q10 is having problems recognizing phone commands, etc from my Plantronics M165 Bluetooth. I tell it to dial a particular name and it often gets the wrong name or no name. It used to work great. Maybe one of the OS updates screwed things up? Very frustrating. I've tried my other Bluetooth headsets, Jawbone, Motorola, etc and still the same problem. Any suggestions?

[niss63]

Have you checked to see if there is a firmware update for your headset? Also, settings can get off - not sure why - update will let you reset them.

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[KurMudgeon41]

I exchanged the M155 for a new 165 and the problem's still there. Very annoying. Never had this problem with BB devices before. Now if I want to make a call from the car I have to pull over and stop and manually dial. Definitely not ideal. Maybe I need to change my Q10 settings. What should they be?