[En_croute]

Updated Q10 to 10.1.4181
Both Gmail accounts (One IMAP mail, one GMail for Calender only (different account)) had "lost" their passwords
Calender fixed easily enough, but when I opened the settings to enter the password on the GMail IMAP page, it's blank.

No fields available, no trash icon at the bottom.
Tried via Email, Settings Accounts, and Setup - all the same.
Tried to add the account again - not surprisingly - "Account already exists"
Unable to edit/delete.

I'm thinking of restoring from backup, or a rebuild.
Any better ideas?

[m1kr0]

Don't know if this will help at all: I assume you did a device reset by holding the power button for around 30 seconds and wait for device to recycle. Then try resetting the hub. While in the hub, swipe diagonally downward from top right to bottom left five consecutive times in rapid succession.

[Jahmal A]

I've had this happen to me with the latest leaks installs. I had to ensure I had good signal for it to work since it loads a Google sign in page to get authorization.

Try again when you have a solid connection (if you didn't do so already) .

[En_croute]

I've had this happen to me with the latest leaks installs. I had to ensure I had good signal for it to work since it loads a Google sign in page to get authorization.
Try again when you have a solid connection (if you didn't do so already) .

Strong WiFi - no apparent signal issue
Will try to disable 3G and try again......

Update: No Change.
I note there's no SAVE button in the top right - so the screen isn't loading properly/wrong screen/knackered

[En_croute]

Don't know if this will help at all: I assume you did a device reset by holding the power button for around 30 seconds and wait for device to recycle. Then try resetting the hub. While in the hub, swipe diagonally downward from top right to bottom left five consecutive times in rapid succession.

I hadn't, but I have now.
No change, just the same blank screen

[En_croute]

Interestingly, when I connected to BB Link, it said there was a software update available - to 10.1.0.4181 - same as, apparently, installed.
WIP now - fingers crossed!
Nope - No change Grrrr

[m1kr0]

Interestingly, when I connected to BB Link, it said there was a software update available - to 10.1.0.4181 - same as, apparently, installed.
WIP now - fingers crossed!
Nope - No change Grrrr

Help! Somebody... Anybody?

[En_croute]

So, I've added the account again, using a slight variant - "ourdomainname".co.uk instead of "ourdomainname".com (We have both domain names forwarding to Gmail).

It'l look the same - most people won't notice the change, and we still have access to all the mails.

I'll trash the Q10 and rebuild it during the weekend - unless there's a better suggestion.......