1. KLanger51's Avatar
    When I press ALT to get the punctuation, all I get is the letter below it as marked on the key pad. This of course makes sending a coherent text or email absolutely impossible! (I am, however, still able to capitalize letters.)
    06-08-16 11:01 AM
  2. 93Aero's Avatar
    The first thing I'd do is a Restart or Soft Reset. If that doesn't work run BBVE BlackBerry Virtual Expert, it runs your phone through a series of test including Keyboard test.

    If you don't have BBVE download it from BlackBerry World.

    PassportSQW100-1/ Q10SQN100-5/ Posted via CB
    06-08-16 01:00 PM
  3. Korto Maltese's Avatar
    What kind of punctuation? I see you have exclamation, coma and a full stop.

    06-09-16 02:51 AM
  4. z10Jobe's Avatar
    Hit the space bar twice to get a period. That should help a bit

    Posted via CB10
    06-13-16 12:08 AM

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