1. TheSenatorsLaw's Avatar
    I have tried downloading it five times. It says that it is complete but when I check again in a matter of minutes the update is still there? Any advice from others who had this problem?

    Posted via CB10
    06-23-13 01:15 PM
  2. Billiam Brennan's Avatar
    Is it a leak or an official update?

    Posted via CB10 on my BlackBerry Z10 or my Q10
    06-23-13 01:36 PM
  3. Billiam Brennan's Avatar
    I've had the problem on my Z10. But that was only with 10.0 and it was a small 2mb update. It was always there. I found once I did a back up with bblink. It was fine.

    Posted via CB10 on my BlackBerry Z10 or my Q10
    06-23-13 01:38 PM
  4. TheSenatorsLaw's Avatar
    Hey BB
    Just saw your reply. I ended up calling VZW and they suggested a master reset so I did that. Seems it works. I'm just a stickler about updates. Thanks for your help

    Posted via CB10
    06-23-13 02:17 PM
  5. anon(1852343)'s Avatar
    Plug in to a charger while updating, if it doesn't help, then try wifi only as that fixed my same issue


    Q10, 9900, 9780, 8330, 7520, 7510 And Playbook!
    06-23-13 02:22 PM

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